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Computer Service Repair Course Details
Technology and the growing complexity of businesses have expanded the need for employees who can analyze, design, and manage information. Skills for evaluating data, the ability to work with people, and clear communication are components for careers in information technology systems. Employment opportunities for technically and professionally trained persons are outstanding in this emerging career path. After mastering basic technology skills, students can select one of the many specializations in the field of technology. |
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Computer Service and Repair Syllabus highlights below:
Instructor: Anthony Pagán Class Location: Room C204
Office: Room C202 Office Hours: 3:00pm – 4:00pm
Course objectives:
Students who complete this course will demonstrate: Knowledge about a typical PC, Knowledge about Operating Systems, Knowledge about computer peripherals, Knowledge about PC troubleshooting, Introduction to Networking and Network Administration, Introduction to Wide Area Networks, Introduction to Small Office/Home-Office Networking, Understanding Customer Support, Communication and Professionalism, Preparation for CompTIA A+ Certification Exams, and Familiarity of Employment and Advanced Education
California State Standards
1.0 Academics Students understand the academic content required for entry into postsecondary education and employment in the Information Technology sector.
2.0 Communications Students understand the principles of effective oral, written, and multimedia communication in a variety of formats
and contexts.
3.0 Career Planning and Management Students understand how to make effective decisions, use career information, and manage personal career plans:
4.0 Technology Students know how to use contemporary and emerging technological resources in diverse and changing personal, community, and workplace environments:
5.0 Problem Solving and Critical Thinking Students understand how to create alternative solutions by using critical and creative thinking skills,
such as logical reasoning, analytical thinking, and problem-solving techniques:
6.0 Health and Safety Students understand health and safety policies, procedures, regulations, and practices, including the use of
equipment and handling of hazardous materials.
7.0 Responsibility and Flexibility Students know the behaviors associated with the demonstrations of responsibility and flexibility
in personal, workplace, and community settings:
8.0 Ethics and Legal Responsibilitie Students understand professional, ethical, and legal behavior consistent with applicable
laws, regulations, and organizational norms:
9.0 Leadership and Teamwork Students understand effective leadership styles, key concepts of group dynamics, team and individual
decision making, the benefits of workforce diversity, and conflict resolution:
10.0 Technical Knowledge and Skills Students understand the essential knowledge and skills common to all pathways in Information Technology sector.
Required Text: Richard M. Roberts (2008)
Computer Service and Repair 3rd edition. Goodheart-Wilcox Company, Inc.
Course Requirements
1. Attendance (20 points)Students are expected to arrive on time and attend all class sessions.
Due to the interactive nature of this course, any students who misses more then 3 classes will be unable to receive an A for this course, any student who misses more then 3 classes will be unable to receive either an A or B in this course. Any student who misses more the 5 classes will be unable to receive a passing grade for this course. Tardy arrivals will be compiled into missed class sessions.
2. Participation (20 points) You are expected to read the assigned readings prior to each class and to actively participate on a weekly basis. There are two parts to the participation of this course. First, you will be asked to participate in a variety of group acitivities/ labs, all of which will have direct applicability to your experience in the Information Technology industry. Please plan on being an active group participant. Active participation means that you have read the weekly assigned readings and have written some notes on the readings, including critical questions to share and discuss in class. Your participation will be evaluated on participation according to the rubric at the end of this section.
Instructor: Anthony Pagán Class Location: Room C204
Office: Room C202 Office Hours: 3:00pm – 4:00pm
Course objectives:
Students who complete this course will demonstrate: Knowledge about a typical PC, Knowledge about Operating Systems, Knowledge about computer peripherals, Knowledge about PC troubleshooting, Introduction to Networking and Network Administration, Introduction to Wide Area Networks, Introduction to Small Office/Home-Office Networking, Understanding Customer Support, Communication and Professionalism, Preparation for CompTIA A+ Certification Exams, and Familiarity of Employment and Advanced Education
California State Standards
1.0 Academics Students understand the academic content required for entry into postsecondary education and employment in the Information Technology sector.
2.0 Communications Students understand the principles of effective oral, written, and multimedia communication in a variety of formats
and contexts.
3.0 Career Planning and Management Students understand how to make effective decisions, use career information, and manage personal career plans:
4.0 Technology Students know how to use contemporary and emerging technological resources in diverse and changing personal, community, and workplace environments:
5.0 Problem Solving and Critical Thinking Students understand how to create alternative solutions by using critical and creative thinking skills,
such as logical reasoning, analytical thinking, and problem-solving techniques:
6.0 Health and Safety Students understand health and safety policies, procedures, regulations, and practices, including the use of
equipment and handling of hazardous materials.
7.0 Responsibility and Flexibility Students know the behaviors associated with the demonstrations of responsibility and flexibility
in personal, workplace, and community settings:
8.0 Ethics and Legal Responsibilitie Students understand professional, ethical, and legal behavior consistent with applicable
laws, regulations, and organizational norms:
9.0 Leadership and Teamwork Students understand effective leadership styles, key concepts of group dynamics, team and individual
decision making, the benefits of workforce diversity, and conflict resolution:
10.0 Technical Knowledge and Skills Students understand the essential knowledge and skills common to all pathways in Information Technology sector.
Required Text: Richard M. Roberts (2008)
Computer Service and Repair 3rd edition. Goodheart-Wilcox Company, Inc.
Course Requirements
1. Attendance (20 points)Students are expected to arrive on time and attend all class sessions.
Due to the interactive nature of this course, any students who misses more then 3 classes will be unable to receive an A for this course, any student who misses more then 3 classes will be unable to receive either an A or B in this course. Any student who misses more the 5 classes will be unable to receive a passing grade for this course. Tardy arrivals will be compiled into missed class sessions.
2. Participation (20 points) You are expected to read the assigned readings prior to each class and to actively participate on a weekly basis. There are two parts to the participation of this course. First, you will be asked to participate in a variety of group acitivities/ labs, all of which will have direct applicability to your experience in the Information Technology industry. Please plan on being an active group participant. Active participation means that you have read the weekly assigned readings and have written some notes on the readings, including critical questions to share and discuss in class. Your participation will be evaluated on participation according to the rubric at the end of this section.